Commitment to Your Privacy
This site (www. DocuShredUSA.com, the “Site”) is owned and operated by DocuShred USA Corporation. Your privacy while using this Site is of the utmost importance to us. At DocuShred USA, we want to make your experience online as satisfying and safe as possible. This Privacy Policy discloses what information we collect and how we use and share that information.
DocuShred USA reserves the right to change this Privacy Policy at any time. Thus, it is recommended that you check this Policy periodically to see if any such changes have been made. By visiting and using this Site, you agree to be bound by the terms and conditions of this Privacy Policy. By providing any information on this Site, you expressly consent to the collection, use, processing, disclosure, and transfer of your personal information and other information in accordance with this Privacy Policy. If you do not agree with the terms set forth herein, please do not use our Site.
If we decide to change our Privacy Policy, we will post those changes on this page. Such changes will be effective upon posting.
INFORMATION DOCUSHRED USA COLLECTS
DocuShred USA or a designated service provider collects and processes personal information you provide on DocuShredUSA.com, such as your contact information, including your name, company, address, phone number, email address, credit card number, etc.
We will not collect any personal information from you unless you provide it voluntarily.
CHILDREN’S PRIVACY
DocuShredUSA.com is a general audience site and does not seek to gather personal information from or about persons under the age of thirteen.
USE OF INFORMATION
DocuShred USA’s primary goal in collecting personal information and other information on this Site is to give you an enjoyable and customized experience while using our Site and interactive online features, and to allow us to develop new services to better meet the needs of our users and customers.
DocuShred USA uses information related to users of this Site to provide services requested by users, to communicate with users regarding usage of our services, and to enhance the operation and experience of our Site.
We also use the personal information voluntarily provided by users to place, bill, and ship orders, to send requested electronic communications to subscribers, to send print catalogs, and to manage online accounts.
When you visit our Site, we may place a small text file called a “cookie” in the browser files of your computer to assist us in providing our services. The cookies themselves do not contain personal information, although they may be used to collect and process aggregate tracking information to determine which areas of our Site users like and do not like based on traffic to those areas. This helps us continue to build a better service for you and other Site users. Cookies also enable us to link your use of this Site to information that you have specifically and knowingly provided. The cookie will not be used to retrieve information from your computer that is unrelated to this Site or your interaction with it. A cookie can not read data off your hard disk or read cookie files created by other websites. If you wish, you may instruct your internet browser to prevent cookies from being used or to notify you before a cookie is placed. You do not need to have cookies turned on to use this Site. However, if you have cookies turned on, it enables us to more accurately customize your shopping on this Site.
SHARING OF INFORMATION
DocuShred USA does not sell our email lists or customer information to unaffiliated third parties so that they can market you. DocuShred USA may disclose your personal information or other information to its affiliates or subsidiaries. DocuShred USA may also disclose your personal information or other information to unaffiliated third parties if we believe in good faith that such disclosure is necessary: (a) to comply with applicable law or in response to a subpoena, court order, government request, or other valid legal process; (b) to produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings; (c) to protect the interests, rights, safety, or property of DocuShred USA or others; (d) to enforce the terms of any agreement with DocuShred USA; (e) to provide you with the services or products requested by you (including allowing a purchaser of DocuShred USA or a DocuShred USA division to continue to serve you), and to perform other activities related to such services and products, including billing and collection; (f) to provide you with special offers or promotions for DocuShred USA products or services that may be of interest to you; or (g) to operate DocuShred USA’s systems properly. Further use and/or disclosure of your personal information or other information by third parties is not the responsibility of DocuShred USA. Rather, such use and/or disclosure is governed by such parties’ privacy policies.
ACCURACY AND SECURITY OF PERSONAL INFORMATION
To protect your personal information from unauthorized access and use and to maintain its accuracy and integrity, we use security measures that comply with applicable law. These measures include computer safeguards and secured files and buildings.
ACCESSING YOUR PERSONAL INFORMATION
You may ask for a copy of your personal information, ask for your personal information to be updated or corrected, or ask us to remove your personal information from our records by contacting us at catalogcustomerservice@docushredusa.com. All requests must include the following information: first name, last name, and email address. DocuShred USA will make reasonable efforts to accommodate your request, but reserves the right to impose restrictions and requirements on such access requests, if allowed or required by applicable law.
TRANSFER OF PERSONAL INFORMATION TO OTHER COUNTRIES
Some of the uses and disclosures mentioned in this Privacy Policy may involve the transfer of your personal information to various countries around the world that may have different levels of privacy protection than your country. By submitting your personal information to DocuShred USA, you consent to such transfers and to the processing of this information in various countries around the world.
EMAIL PRIVACY
We ask for your email address for online purchases in order to communicate with you about your orders. We also may notify you via email of any specials, promotions, or discounts at DocuShred USA, as well as information on the latest trends in uniforms. If you do not want to receive any promotional emails, please contact us at catalogcustomerservice@docushredusa.com. You can also always remove yourself from any DocuShred USA email list by clicking the unsubscribe link provided in each message.
SECURE SHOPPING
We use Secure Sockets Layer (SSL) to encrypt your credit card number and payment information so only DocuShred USA is able to decode your information. To check if your connection is secure, look at the lower left-hand corner of your browser window. If you see an unbroken key or closed lock (depending on your browser), the SSL is active and your information should is secure.
DEPARTMENT OF COMMERCE SAFE HARBOR CERTIFICATION
The United States Department of Commerce and the European Commission have agreed on a set of data protection principles (“Safe Harbor Principles”) to enable U.S. companies to satisfy the requirement under European Union law that adequate protection be given to personal data (called “personal information” in this Policy) transferred from the European Union to the U.S. DocuShred USA is a member of the Department of Commerce Safe Harbor and follows the Safe Harbor Principles with respect to personal information transferred from its locations within the European Union to the U.S. Those Principles are briefly described here, and further detail can be found at http://www.export.gov/safeharbor/eg_main_018236.asp: (1) Notice: DocuShred USA will notify data subjects about the purposes for which it collects and uses information about them; (2) Choice: DocuShred USA will give data subjects the opportunity to choose whether their personal information will be disclosed to a third party (other than third-party processors or service providers and as otherwise described herein) or used for a purpose other than the purpose for which the data was originally collected; (3) Transfer: When DocuShred USA transfers personal information to a third-party processor, it will ensure, by contract, by the third party’s Safe Harbor membership, or by some other means that the third party protects the data in accordance with the Safe Harbor Principles; (4) Access: Data subjects are given access to their personal information held by DocuShred USA and are able to correct, amend, or delete that information where it is inaccurate, except where the burden or expenses of providing access would be disproportionate to the risks to the individual’s privacy or where the rights of persons other than the individual would be violated; (5) Security: DocuShred USA takes reasonable precautions to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction; (6) Data integrity: The personal information DocuShred USA collects is relevant for the purposes for which it is to be used, and DocuShred USA takes reasonable steps to ensure that data is reliable for its intended use, accurate, complete, and current; (7) Enforcement: DocuShred USA has available mechanisms to investigate and attempt to resolve complaints and disputes regarding processing and disclosure of personal information and has adopted procedures to verify that its Safe Harbor commitments are implemented.